CASE STUDY:
Diving into the Dark
Dark pools have become a significant source of liquidity in today's marketplace. An exchange in the National Market System wanted to give customer orders an opportunity for price improvement by accessing dark liquidity. OES’s Dark Gate was the answer.
FAQs: Routing
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Does OES route orders directly to market centers?
Yes. All DMA orders are routed directly to the market center in order to eliminate any possible latency.
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What happens to orders when Self-Help is enacted against a market center?
OES does not independently enact Self-Help. However, in the event that a client has enacted Self-Help against a specific market center, the effect of that decision is to remove that destination from its order routing.
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How do OES' DMA services handle client give-ups?
DMA orders where the customer’s mnemonic is given-up are routed and executed like any other order, except that there is no “flip” in the clearing process. This saves the client money.
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Who do I contact for trade support?
OES MarketGroup® maintains a fully staffed trade support team that monitors order entry/execution, connectivity, and other service metrics, along with breaks and clearing. OES clients benefit not only from our advanced technology, but also our high touch. If you have a trade problem or questions regarding your orders, contact our trade support desk at (888) 924-2929 or call our general inquiry line at (973) 286-8770.
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